Leadership Journey @ Appian

Head of Agentic Artificial Intelligence Group | Director | Feb 2025 - Present
Head of Site Reliability Group | Director | Jan 2024 - Feb 2025
Head of Cloud Services Platform Group | Director | Feb 2022 - December 2023
Team Lead for Platform Infrastructure Squad | Senior Cloud Engineering Manager | April 2018 - Feb 2022

Head of Agentic Artificial Intelligence Group | Director | Feb 2025 - Present

I am the Director and Group Lead for Agentic AI at Appian. I led all teams that built and shipped Agent Studio -- Appian's enterprise AI Agents platform that enables organizations to automate complex, goal-driven processes through AI reasoning, data fabric integration, and workflow orchestration. Agent Studio was our most popular beta program in history (213 individuals across 148 organizations) and is now generally available with Model Context Protocol (MCP) integration for secure interoperability with external enterprise systems.

I led and developed the infrastructure, services, and best practices for AI-assisted software development at scale using Amazon Q Developer and Kiro. In 4 months, I took the program from prototype to full rollout across 800 engineers and product partners, with measured productivity gains of 5%-40% by team.

Additional accomplishments:

Organized AI Week & Hackathon for 100+ engineers -- 15 teams built AI solutions in 5.5 hours; winning projects now evaluated for production adoption.
Drove AI Notebook LLM integrations across engineering for self-service knowledge retrieval.
Delivered Emerging Leaders MBA workshops on Conscious Leadership, Feedback, Initiative, and Innovation.
Built Python-based engagement tracking tools integrating Jira, GitHub, and GitLab data for objective talent assessment.
Rated "Exceptional" (top 15%) -- one of the select few directors to receive this rating. Promoted from IC to Director on an accelerated timeline.

Head of Site Reliability Group | Director | Jan 2024 - Feb 2025

Placed by CTO to lead reliability turnaround when top enterprise customers questioned production-grade reliability. I was the Director and Group Lead for Site Reliability Engineering (SRE) at Appian, responsible for product security, performance, reliability, and availability. My group consisted of 5 autonomous teams, totaling 43 direct reports, 5 managers, and a group of 46 members.

Key accomplishments:

Stabilized production reliability for Appian's enterprise cloud platform serving Fortune 500 customers.
Transformed teams into R&D SRE powerhouse -- enabled >50% capacity dedicated to software automation.
Delivered: Automated CVE remediation, incident artifact automation, Designer/Records reliability ownership.
Created Site Reliability Academy -- 3-week hands-on onboarding program.
Reorganized the group to address imbalances and reduce burnout. Zero regretted attrition.
Led external monitoring vendor selection (BetterStack, Datadog, New Relic).
Established SDLC maturity standards across all SRE teams.
Managed 19 direct reports temporarily with zero attrition.
Maintained 4.0 GPA in MS program while leading full-time.

Head of Cloud Services Platform Group | Director | Feb 2022 - December 2023

I was the Director and Group Software Development Lead for Cloud Services at Appian, responsible for all development of our cloud infrastructure. Almost all of Appian's production workloads were managed and run by my group of engineers. I managed, supported, and aligned 5 autonomous squads (45 direct reports) within Cloud to ensure effort was focused on positive outcomes for our customers, Appian, and our engineers. From 2022-2023, I led the delivery and migration of our Cloud offering from a monolithic/hub-spoke Cloud architecture to a Cloud Native architecture.

Team Lead for Platform Infrastructure Squad | Senior Cloud Engineering Manager | April 2018 - Feb 2022

Led a team of 12 engineers and managed 6 direct reports. Managed the team's vision, growth, and roadmap prioritization. Served as the principal recruitment lead and point of contact to manage the team's talent acquisition across all levels. Provided technical leadership on key projects, coached team members, and supported their career development. Completed Appian MBA -- an invite-only senior leadership development program for rising managers at Appian.

Appian Corporation, Tysons, VA

Appian is a market leader in Low Code Platforms & AI. With Appian, you can build enterprise apps and workflows rapidly. Our unified low-code platform and solutions maximize your resources and dramatically improve your business results.