About Me

I build and ship enterprise AI platforms at scale.

As Director & Group Lead, Agentic AI at Appian since February 2025, I led the teams that delivered Agent Studio from beta to general availability in Appian 25.4. I combine manager-of-managers leadership with hands-on architecture and prototyping, including personally building an MCP Server prototype.

The work advances Appian's thesis that “critical work is done best in a process”: generative AI reasoning runs inside Appian processes that supply deterministic process controls, guardrails, governance, and detailed auditing.

I led AI-assisted development rollout to 800 engineers in six months, personally building Terraform/AWS infrastructure and co-developing deployment controls, and received the Appian Impact Award for boosting developer productivity across the department. Previously, I led a 46-person SRE organization through a reliability turnaround — working with the team to cut critical-outage MTTR from 9 hours to under 3 — and cloud-platform work serving 1,200+ enterprise customers across 21 regions.

Explore the two current resumes →

  • Led the teams that delivered Agent Studio from beta to GA. Restructured four teams using Team Topologies and shared API boundaries for parallel delivery.
  • Led the service and architecture redesign from Appian's process engine to a new AI platform with a stateless, API-based agent harness, raising concurrent-agent capacity from 20 to at least 200 agents per Appian single-tenant instance, with 500 concurrent agents demonstrated in testing and no observed degradation in accuracy or per-agent runtime across multi-turn runs.
  • Led adoption of open-source agentic backends and harnesses, making platform changes easier to deploy and letting the teams benefit from the evolving open-source ecosystem.
  • Implemented a parallel AI-native development lifecycle (AI-DLC) and coached teams on agentic tools; over one year my own team tripled its delivered feature scope, measured in developer-weeks of work and total team output.
  • Scaled AI-assisted development across an 800-person engineering org — built the Terraform/AWS infrastructure myself.
  • Rated "Exceptional" (top 15%) in the 2025 and H1 2026 review cycles. Appian Impact Award in December 2025 for cross-organizational AI adoption.
  • 10+ years of cloud and AWS experience; AWS Solutions Architect – Professional credential earned June 2017
  • Led five-squad groups of approximately 50 direct and indirect reports; zero regretted attrition during my SRE tenure
  • Personally hired and coached approximately 10 senior engineering leaders and senior managers while leading a 46-person SRE organization; real-time synthetic monitoring took detection and recovery for many common availability incidents from about an hour to under 15 minutes
  • MS Computer Science, Georgia Tech — Machine Learning and Computing Systems focus, 3.90 GPA; completed December 2024 while working full-time
  • One of the first engineers on Appian's Cloud Platform team in 2014. Led monolith-to-cloud-native migration (2022-2023) serving 1,200+ enterprise customers.
  • Completed Appian MBA — an invite-only senior leadership development program.

Technology Skills

  • AI platforms — Led enterprise agent delivery; co-developed architecture for memory, guardrails, MCP, execution, and tools. Hands-on prototyping, API design, and AI-assisted development.
  • Graduate machine-learning projects — supervised and unsupervised learning, randomized optimization, and custom reinforcement-learning solvers
  • Cloud engineering — AWS, Kubernetes, Terraform, Java, SQL, observability, secure migration tooling, and operational automation.
  • BSc. Computer Engineering, Georgia Tech — 2014
  • Software — Python, Java, C/C++/C#
  • Public GitHub Contributions
  • Strong foundations and extensive experience with Networking, Security, Computer Architecture and Algorithms.

Background

  • Graduated from Georgia Institute of Technology with an MSc in Computer Science and BSc in Computer Engineering.
  • I am extremely passionate about new technologies and love innovating.
  • Enjoy scuba diving, traveling, taking part in volunteering organizations, photography and meeting new people.

Values and Principles

  • Time and Change
  • Happiness of Individuals/People Around Me
  • Personal Health
  • Pure Honesty
  • Hard Work
  • Mistakes and Failures
  • Best Ideas Win and Meritocracy
  • Life

Leadership Updates

2026 updates: Helped deliver Agent Chat GA in Appian 26.6 with critical late-stage support. The agentic platform now serves many production customers. I also implemented a parallel AI-native development lifecycle (AI-DLC) within the Agentic AI group, coaching teams on agentic tools in their daily work; over one year my own team tripled its delivered feature scope, measured in developer-weeks of work and total team output.

Platform scale: 10×+ concurrent-agent capacity — 20 → 200+ agents per single-tenant instance, 500 demonstrated in testing — after moving from Appian's process engine to a stateless, API-based agent harness built on open-source agentic backends. See the Agent Studio case study →

Feb 2025–present: Director & Group Lead, Agentic AI. Four-team organization design, reusable agentic services, hands-on MCP prototyping, and architecture reviews. Explore Agent Studio →

Jan 2024–Jan 2025: Director & Group Lead, SRE. Led five teams and five managers, 46 people in total, through a CTO-sponsored reliability turnaround. I worked with the team to cut critical-outage mean time to recovery (MTTR) from 9 hours to under 3. Performance-related customer satisfaction rose from 67% to 80% and feature satisfaction from 83% to 90% between Q1 2024 and 2025. Read the SRE turnaround →

Apr–Dec 2023: Director & Group Lead, Cloud Services & Platform Engineering. Previously Senior Software Engineering Manager with functional group-lead responsibility from Jan 2022–Mar 2023.

Oct 2020–Jan 2022: Senior Cloud Software Manager, leading 12 engineers with six direct reports. Previously Lead Cloud Engineer for Shared Infrastructure, Apr 2018–Oct 2020.

Recognition

Sahil is a leader who balances deep technical skill with a genuine, empathetic approach to management.

Steph Colen
Former direct report · April 27, 2026

Thank you Sahil for pushing us to make better decisions by questioning our assumptions.

Engineering colleague · Internal peer recognition

Read public recommendations and peer recognition →

Read the full leadership journey →
Explore the engineering work →